Privacy Policy

Precision Appointments LLC (“Precision,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website at precisionappointments.com, our appointment setting and scheduling Services, and any related tools or integrations (collectively, the “Services”).

This Policy complies with applicable laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), and the Google API Services User Data Policy. It specifically addresses our use of Google user data accessed via integrations like Google Calendar.

By using the Services, you consent to the practices described here. If you do not agree, please do not use the Services.

1. Information We Collect

We collect the following types of information to provide and improve the Services:

• Information You Provide Directly

  When you sign up, create an account, schedule appointments, or interact with us, you may voluntarily provide:

  • Personal identifiers: name, email address, phone number.
  • Business/company information and unique identifiers (e.g., account IDs).
  • Appointment-related details (e.g., event descriptions, dates, times, attendees, notes) when you share them or authorize calendar sync.
• Automatically Collected Information

  We automatically collect:

  • Traffic Data: IP address, browser type, operating system, device information, pages viewed, time spent, referral sources, and usage patterns.
  • Log data from interactions (e.g., access times).
• Information from Third Parties (Including Google)

  If you connect your Google account for calendar sync, we receive and process data you authorize via OAuth, such as calendar events, availability, and related details. We request only the minimum scopes necessary (e.g., to read/write calendar events for appointment setting). We do not access unrelated Google data.

We do not knowingly collect sensitive personal information (e.g., health, financial beyond basic charges, racial/ethnic data) unless you voluntarily provide it for an appointment.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Services (e.g., set appointments, sync calendars, facilitate agent-client scheduling).
• Communicate with you (e.g., confirmations, reminders, support).
• Analyze usage to enhance features and prevent issues.
• Ensure security, detect fraud, and enforce our terms.
• Comply with legal obligations.

For Google User Data Specifically (Limited Use Disclosure)

Our use and transfer of information received from Google APIs (including Google Calendar data) will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• We use Google data solely to provide the core appointment setting and calendar sync features you request.
• We do not use Google data for advertising, profiling, retargeting, personalized ads, credit decisions, or any unrelated purpose.
• We do not sell, rent, or transfer Google data to third parties except as necessary to provide the Services (e.g., secure storage on our servers) or as required by law.
• Access is limited to authorized personnel only when necessary (e.g., for support or security).
• Data is stored only as long as needed for the Service and deleted upon request, revocation of access, or when no longer required.

3. Sharing and Disclosure of Information

We do not sell personal information. We share data only in limited cases:

• With service providers (e.g., cloud hosting, analytics) who are bound by confidentiality and use data only for our purposes.
• With relevant agents/clients to facilitate appointments (e.g., sharing event details).
• For legal compliance, safety, or rights protection (e.g., court orders).
• In a business transfer (e.g., merger), with similar protections.

Google data sharing follows the Limited Use rules above—no sharing with advertisers or for non-Service purposes.

4. Google Calendar Integration

When you authorize Google Calendar access:

• We use it only to sync and manage appointments (e.g., create/view/update events to avoid conflicts).
• You can revoke access anytime via your Google account settings (at myaccount.google.com/permissions).
• We transmit data securely (HTTPS) and protect it against unauthorized access.

5. Tracking Technologies and Advertising

We use cookies, web beacons, and similar tools for functionality, analytics, and preferences. We may engage in interest-based (behavioral) advertising via partners.

Opt-Out Options

• Manage cookies in your browser settings.
• Contact us at [email protected] to withdraw consent for non-essential tracking.
• Use industry tools (e.g., aboutads.info or optout.networkadvertising.org) for behavioral ad opt-outs.

6. Data Security

We use reasonable safeguards (e.g., encryption, access controls) to protect data. No method is 100% secure.

7. Your Rights

• CCPA/CPRA (California Residents): Right to know, delete, correct, opt out of sales/sharing (we do not sell data).
• GDPR (EEA Residents): Access, rectification, erasure, restriction, portability, objection.
• General: Request access/deletion/revocation by emailing [email protected] with “Privacy Request.” We respond promptly (e.g., within 45 days for CCPA).

8. Children's Privacy

Services not for children under 18. We do not knowingly collect their data.

9. International Transfers

Data may transfer to/process in the U.S. We use safeguards for GDPR compliance.

10. Changes to This Policy

We may update this Policy. Changes posted here with a new effective date. Continued use = acceptance.

11. Contact Us

[email protected]
Precision Appointments LLC